Lindsey Macdonald

EDUCATION:                      

Claremont Graduate University                                                                                                                                                2022 - Present     

Major:                    Economics

Program:                PhD

                                             Graduation date:    2027 (Anticipated)

 

Whittier College                                                                                                                                                                        2014 - 2018          

Major:                    B.A., Economics

Concentration:       Analytical Economics

                                             Minors:                  Business Administration

                                                                           Mathematics

                                                                           Spanish

                                             Graduation date:    May 2018                                                                          

 

 

WORK EXPERIENCE:

 

Travelers Insurance                                                        

General Liability Claims Adjuster                                                                                                                                             2018 - 2022

• Investigate, evaluate, reserve, negotiate and resolve General Liability Bodily Injury and Property Damage claims

• Maintain full compliance with internal and external quality standards and state specific regulations

• Develop a litigation plan with defense counsel, track and control legal expenses and assure appropriate resolution

• Manage claim files with exposure up to $150,000 value and a pending inventory of 100 to 160 files

 

Whittier College Business and Economics Department               

Tutor, Grader, Research Assistant                                                                                                                                           2015 - 2018

• As a Tutor, assist students in completing assignments, assess student’s understanding of economics and develop plan to improve understanding, retention, and application of economic concepts. Teach material the student had missed from class due to an absence

• As a Research Assistant, utilize online databases to compile academic papers published on a specific topic, construct an annotated bibliography of identified works, assist in developing research question and thesis and locating datasets

• As a Grader, graded daily quizzes, homework and tests according to provided answer keys. Assessed appropriate partial credit.

 

Whittier College Office of Internal Research and Assessment

POET Intern                                                                                                                                                                               2016 - 2017

• Locate, collect and organize data from available internal and external sources including the National Student Clearing House

• Conduct focus groups to collect additional student data for research topics

• Analyze data using various statistical methods to answer research questions

• Use Excel and Tableau for data analysis and visualization

• Present findings to Whittier College Administrators to inform college policy decisions on student retention and graduate school outcomes

 

Travelers Insurance                                                        

Claim Professional, INROADS Intern                                                                                                                                       2016 - 2017

• Assist in contacting claimants, attorneys, insureds and other parties and external customers during the handling of claims                

• Assist adjusters with tasks throughout the claim handling process including coverage determinations, evaluation, and resolution

• Coordinate the announcements, volunteers, and collection recording for the August Employee fundraiser

• Analyze data for first notice attorney represented claimant trends and present findings to management to inform product decisions

• Develop tools to assist adjuster claim handling including Habitability Time-On-Risk calculator

• Update claim center’s SharePoint site and added capability with InfoPath forms

• Assist claim operations with internal data collection and regulatory reporting

 

Whittier College Office of Admissions                           

Office Assistant                                                                                                                                                                         2014 - 2016

• Update admissions database with prospective student personal and contact information

• Perform data entry related tasks quickly and accurately

• Locate and file paperwork received for open admission applications quickly and accurately

• Assist staff with general office duties

 

 

PRESENTATIONS:                            

• 2016 Presented at SCCUR (Southern California Conference for Undergraduate Research)

  • Presented undergraduate research paper Economic Predictors of Internationalization of Intrastate Conflicts

• 2016 and 2017 Presented at URSCA (Undergraduate Research, Scholarship, and Creative Activity)

  • Presented undergraduate research paper Assortative mating and its effect on modern household income inequality in the United States

 

AWARDS:

• 2018 recipient of the Richard T. Clawson Service & Leadership Award

• 2018 recipient of the Gregory Woirol Award for Outstanding Academic Achievement in Economics

• 2017 recipient of the Award for Outstanding Senior Project in Economics

  • Economic Predictors of Internationalization of Intrastate Conflicts

• 2015-2018 Whittier College Dean’s List

 

ACTIVITIES                         

• Omicron Delta Epsilon (ODE)                                                     Member                                                                             2017 – Present

• INROADS                                                                                    Member/Alumni                                                                2014 – Present

• Artorian Order of the Knights of Pendragon (AOKP)                    Member/President                                                            2014 – Present

• Friends of the Whittier Library Book Store                                   Volunteer                                                                         2015 – 2017

  • Whittier College Center for Engagement with Community    Mentor                                                                            2014 – 2015

 

SKILLS:

• Microsoft Office

• Adobe Acrobat, InDesign

• STATA, R, LaTeX

• Tableau

• WeVideo, Sony Movie Studio Platinum

• Proficient in Spanish